Return Policy for Digital Products
Since our products are digital, returns are generally not accepted. However, in exceptional cases where the product is found to be defective or inaccessible, customers must contact us within 7 days from the date of purchase for support. After this period, no return or refund requests will be entertained.
Refund Policy for Digital Products
Once the digital product has been successfully delivered (download link or access granted), no refunds will be issued unless the product is defective or cannot be accessed due to technical errors. If eligible for a refund, Optimum Shields IT Solutions LLP will process the refund to the original payment source or the method chosen by the customer.
Refund and Cancellation Policy for Service Providers
For services rendered by Optimum Shields IT Solutions LLP, NO REFUNDS and NO CANCELLATIONS will be accepted after payment has been made, as the service has already been scheduled and/or delivered.
Cancellation Policy for Digital Products
Orders for digital products can only be canceled within 24 hours of placing the order, provided the product has not been delivered or accessed. Once the product has been delivered or accessed, cancellations will not be accepted.
Shipping & Delivery Policies
As Optimum Shields IT Solutions LLP sells digital products, no physical shipping is required. Upon successful payment, you will receive access to the digital product via email or a download link within 24 hours. Delivery may take up to 48 hours in cases of delayed system processing.
For any issues accessing the product or if the product has not been delivered within the specified time frame, please reach out to our support team immediately.
Contact Us
Optimum Shields IT Solutions LLP
Sisham Jhari, Muni Ki Reti, Narendranagar
Phone: +91 82738 55494
Email: shahv8333@gmail.com